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Products and inspirations about tights, hosiery and beachwear. Ive repeatedly asked if I can get a refund on my order and also the delivery cost so I can go into store and purchase the product for myself although I fear it wont be tights weather anymore before this issue is resolved. Please call or email us at [insert phone number & email address. Then they changed the material and the leggings became horrible. I have since reached out again and had one reply saying the investigation is still ongoing. Find out how we combat fake reviews. Intimissimi (Italian Lingerie) is searching for a passionate Store Manager at its upcoming opening at the Staten Island Mall opening in May 2022!. Called and called after it wasnt reshipped. ?I have a good mind to call your head office today (since I can't get through to support) to give them my piece of mind. N/A. Calzedonia offers products for every gender and age. On behalf of the entire Calzedonia team, we apologize again. I used to buy swimsuits, tights, socks, everything. I wish Id read the trust pilot reviews first. We also offer FREE standard shipping for customers who select pickup in store delivery We are sorry to hear that you had a unpleasant experience with our services. 10 mails and complains still have not received my refund!!! Awful quality, waste of money. The delivery address on my confirmation email is incorrect (it's a random cafe near me) which by the looks of the other reviews is an error on their end, definitely not human error on my side. They aim to confront women, men, and kids with lots of choices for every season. Punjab. Here are 8 tips for writing great reviews. 0/10 honestly really bad, Hi, Dolly,Were sorry to hear about this issue with our customer service.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Join the 1,872 people who've already reviewed Calzedonia. If I had so much free time I wouldn't buy online-I'm a very busy woman, plus it was Your mistake to send me the wrong item!!! They are not set up to deal with online presence yet - stay clear. Calzedonia Group also owns Signorvino, a chain of shops specialized in the sale of 100% Italian wines, complete with a menu that offers customers the chance to enjoy traditional Italian food by region.. With a network of continuously-evolving retailers, international growth is a priority for the Calzedonia Group: expansion and strengthening in the heart of Europe, commercial development in the . 60% Off. That was without luck. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? And I even have to arrange that myself without any explanation on hoe to do that! Join the 1,878 people who've already reviewed Calzedonia. I now have to pay 2.95 to have a courier pick it up at my place! Your experience can help others make better choices. Awful quality, waste of money. Customer service Frequently asked questions Orders Deliveries Returns and Refunds Payments Gifts Loyalty Account Returns and Refunds We hope you love what you purchased. Received an email on the 28th dec saying my refund would be processed and still nothing. 23/11/22 parcel delivered. I tried to go through the delivery service to change the address, but couldnt change it. To excuse me, they are offering me a 10% discount on the next order. Better to spend 3 at Primark, not 34 at Calzedonia. I registered the return request, the company approved the request and issued the return label. We take your review as constructive criticism which helps us improve.Calzedonia Customer Satisfaction Team. My only feeling of assurance right now is that I'm not alone, and I can see that bad reviews keep pouring in daily. My package went back to the warehouse and was never reshipped. Sent several emails and used the chat function (~60 minute wait times). I have sent multiple emails and they still refuse to send me my items. Then I read Trustpilot reviews. Hi, Mika,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. 3 Jan 2023. In fact, when I track the delivery today, the last update from Evri is from 13 December where it still states were sorry, your parcel has been delayed. Verification can help ensure real people write reviews about real companies. 1 point equals 1 dollar. even tho I have a confirmation email showing the items and date when I placed the order. Of course, since 2 tights cost about 30 euros, after asking if they accepted giftcards and being confirmed that they did, I purchased 2x 30 euros vouchers on the mentioned platform (to be able to cover the price of 4 tights and get the other 2 for free). your order but we will always strive to respect the time frames given. For more information, please I bought 2 pairs of this leggings in 2018 and fell in love with them. Hi, Wendy,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details/order details/return details/refund details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Order 601510706 (mainly socks and tights) received at shop but when I got it home it contained 3 pairs of leggings (which should have been order number 601517828. We use dedicated people and clever technology to safeguard our platform. Customer service sends another email to their tech department, this time with no ETA. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I havent received my order nor have they bothered to get back to my emails. Not recommend to buy with Calzedonia. You'll receive a reply as soon as possible. For information on the use of your data on this site, please see our Calzedonia is an Italian fashion brand that was founded in 1986. 2023 Trustpilot, Inc. All rights reserved. Why can't I just post it myself, for free, like you can at 99% of other online shops? So off putting, very unprofessional, good luck shopping there. Verification can help ensure real people write reviews about real companies. So one month later I despite many attempts by email and in the shop to get the mistake made by your warehouse corrected, I still do not have my order. Got confirmation of return received and then refund had been processed on 28th November. I ordered 5 more pairs in 2022 and the product is NOT the same. They suggested tips like using a PC to make an order (the thing that I did) or paying with Paypal instead of a credit card (why do they offer this payment method though?) I told her the situation and she said she would call the warehouse and reship it. !After almost 3 months and several complains (chat and email) I finally received my refund, Hi, Isabella,Were sorry to hear about your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, return was sent on september 12th, i have reached out to them twice with confirmation it was delivered on september 13th and they will still not process my refund even though they know it's a problem, telling me to wait even longer. I will never buy online anymore, order never received no refund.I will never buy online anymore. It goes against our guidelines to offer incentives for reviews. Never again. In this )Customer service did eventually reply to my first email stating that they were sorry for the inconvenience and that the issue wouldn't happen again, but despite this, the wrong address problem has occurred again. What a scam!! There's a clear difference, not only because the tights defect was due to the way the shaper pattern was sewn. Still no refund to account and no response from customer services. Over five weeks later and theres still no sign of my parcel. Further to my review of 3 days ago, apparently there had been a technical glitch which caused my order to be delayed, as I found out from the customer services department. This is worst online purchase experience !!!! Please send all items back in a single shipment. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. Expires. Suggested companies are based on peoples browsing tendencies. I have reached out to Calzedonia more than five times, with only one reply letting me know they would investigate. Is this for real? Hi, Nicoletta,Were sorry to hear about this issue with your giftcard.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Great quailty of the items I bought, fast shipping and properly wrapped, Hello Anna!Thank you for your review !We are happy to hear that you had a positive experience with our brand.We remain at your disposal both online and in our stores.Calzedonia Customer Satisfaction Team. Well always be on hand with guidance and support to help you get the results youre looking for. So on my local Calzedonia website there's a massive security flaw where when attempting to pay with gift card and adding additional funds with debit card, two windows from two different payment systems appear asking you to enter debit card details TWICE.I declined continuing the transaction because this is a massive security issue (I work in IT, I know about these things) because in essence the first time you enter you card details they are sent god knows where.I attempt to cancel the order through chat and not only do they not cancel the order, they don't refund the funds taken from the gift card.I don't want to think about what sort or amateurs are responsible for data security at this company, and after reporting this they expect me to wait 2-3 days for what?Cancel the order, refund the gift card! We consider your review a constructive criticism which helps us improve.Calzedonia Customer Satisfaction Team, Dispensar a supervisora arrogante da loja do cascaishoppingAbsolutamente intratavel na forma como lida com os clientes. In the final stage of your purchase, you But in case you don't, you have up to 30 days from the delivery of the order to request a return online. Hi, Su W,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Over five weeks later and theres still no sign of my parcel. Extremely poor service from Calzedonia customer service team. Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. Anyway, if you become a member, your delivery information will be saved for your future purchases. We'll message you privately to get additional feedback, and I can assure you we'll do everything we can to resolve the matter. All returning items must be unworn and in sale-able condition. Unless of course your IT system is so full of holes that what other companies do in 3 seconds takes you 3 days.Update: It's day 4 of waiting and they have cancelled the order (it's disappeared from order history) but they have not issue a refund or contacted me with an ETA. Wed love to make this up to you. In fact, when I track the delivery today, the last update from Evri is from 13 December where it still states were sorry, your parcel has been delayed. All the items I ordered are now gone - terrible customer service. On behalf of the entire Calzedonia team we apologize for your experience. The first time I thought maybe I wrote my postcode wrong and it was my fault, so I was very careful in the next order to correctly write down my address - the same issue happened again! 0172 4448080. Hi, Jillian,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Thanks for contacting us. Here are 8 tips for writing great reviews. Popular Calzedonia Coupons. I had been shopping from calzedonia for years. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Hi, KW,Were sorry to hear about this issue with contacting us.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. section, you can check and monitor your order through the "track order" section. | Read 181-192 Reviews out of 192 Calzedonia Customer Care Team, One star is too much .One star is too much .. no matter where you buy online this could be in the US, Italy or anywhere else online.. that they will never ship the package on time so if you dont stay long enough at that place you will miss the package.. when one of the purchase arrives you see half of the package is missing out of stock.. it the worst comes when you want to do a refund and the refund button is surprisingly not available due to a system error then is when you have to fight back and forw to get your own money back as Ive been doing for the past 2 MONTHS!!! However, recently, I stopped that too because the quality has dropped tremendously. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I ordered several bikinis with express delivery. Well message you privately to get additional feedback, and I can assure you well do everything we can to resolve the matter.Thank you!Calzedonia Customer Care Team. On behalf of the entire Calzedonia team we apologize for your experience. Thank you!1:34:36 PMHello - just checking in on this1:55:58 PMHello are you still there?2:05:50 PM[Calzedonia] One moment please.2:08:30 PMThank you for bringing this issue to our attention.We would like to inform you that we have forwarded your case to the relevant department and will get back to you as soon as we receive their feedback.We are sorry for the inconvenience.2:11:19 PM, Hi AL,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Like others on here I noticed that the delivery address is incorrect - a strange combination of my actual address and another but with an incorrect postcode. Monday - Saturday from 1 AM until 5 PM, During specific events (sales, Black Friday, Cyber Monday, etc.) NSW Registrar Amit Padhiar said this week marked five years since the first same-sex wedding at the Registry. I have exactly the same issue as everyone else. I have to give them their due that they were most helpful. Never had this kind of experience with US stores. Local Customer Care Number. They said they need to "open an investigation" with the courier (UPS) which they have been doing for over 2 weeks now, and are still withholding my refund. Your request could not be received. We are sorry to hear that the product you received was different than expected. - I have pictures of all of it if needed. The investigation has been going on for quite some time now and I think its clear that my parcel isnt going to arrive. more. receive my refund within X working days. 37062 Dossobuono di Villafranca (VR) mail: hello@calzedoniagroup.com View our cookie policy here. Hi, Lourdes,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Month and I still didnt receive my order( I cant even track it. Companies can ask for reviews via automatic invitations. We use dedicated people and clever technology to safeguard our platform. Privacy Policy. Welcome to Calzedonia official fan page! Get the latest business insights from Dun & Bradstreet. AWFUL experience! The areas concerned with digital and advertising establish a direct contact with the consumer online and offline, telling the story and products of the brands with creativity and stimuli that are always new and original. More so, after this bad experience. Is this for real? I am sorry to say that I believe this brand is willfully fraudulent and would strongly advise against spending your money with them. You may experience some delay in order processing and shipping during holidays and sale I got in touch with her again and she said she couldnt give me a refund because the warehouse system was different from the store system. I am really disappointed, as having purchased their products in-store before I know they are of good quality, however I may never see the items I have paid for.I wish I had read the reviews on here first - shocking customer service. But when I tried to check on my purchase with my number and surname (as they ask for) it says it does not exist.Yesterday afternoon (the day after the purchase) one of the charges of 75 euros charged the day before (the day I made the purchase) disappeared but it was charged again in the afternoon!!! We are happy to announce that we offer free returns on all orders. I tried phone as well but could not get through and given my work schedule it's not something I can realistically hold the line for.You might ask why I don't just contact the courier company instead to arrange a change in address, but their customer services are equally impossible to contact and they provide no options to change your address. the possibility to cancel. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. Thank you for contacting us.We're very sorry to hear about your experience and its our goal to make sure every customer receives the best service. Hi, Ana,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Now that they don't have what I was looking for with the same offer type. Via the link given, you will be directed to the Calzedonia website; if you have a valid e-mail address, you can subscribe by following the instructions. Received my order late. Hi, Jillian,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I bought two items in October exactly on 15/10/2022, the items were sent to a random address in a different city which I never have lived there. Its very clear I have not received the order, the tracking on evri very clearly states that it has not been delivered. Anyone can write a Trustpilot review. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. An Calzedonia.com account is already associated with your e-mail address. Local Customer Care Number. A misserable 10% off, what a joke. Now, its just unfriendly staff, who have no brand knowledge, and do not want to be working there, neither care about providing professional customer service, sad because at other Calezedonia locations such as: Sture Gallerian, the staff does provide a 5 stars costumer service, and they do go beyond for their costumers, with professionalism, and kindness like it should be. the payment method chosen for the online purchase. Just raise a case and leave feedback after. I have been waiting since May for two returns to be processed. Hi Tammy,Thank you for the review and your feedback!We remain at your disposal both online and in our stores.Calzedonia - Customer Satisfaction Team. Hi Caitlin,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, I dont understand all the bad reviews. I sent pics to the customer service and they simply play dumb. It goes against our guidelines to offer incentives for reviews. I added an order, they charged my credit card. Standard shipping is $9. Anyone can write a Trustpilot review. Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. CHRISTMAS EVE 24 DEC If I could rate this awful company any lower I would! Hi Lena, Thank you for your review!We apologize for the negative experience. not registered with Calzedonia.com, you Hello Iulia! Please email us at hello@intimissimi.com so we can better assist you with this issue. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. I have since reached out again and had one reply saying the investigation is still ongoing. Check brand ratings, share Calzedonia customer experience at Kazan.io! We also ensure all reviews are published without moderation. We will contact you privately to check all details and assist you. By Loyalty Programme, you can earn points every time you spend. I now have to go through the pain of returning the whole order because its missed the trip I ordered it for. Calzedonia payment options are as following:*Credit Card ( Visa, American Express, MasterCard)*PayPal*E-gift Card (Calzedonia also accepts physical Calzedonia Gift Cards online.). I have just made my order and wish to cancel/modify it, what can I do? Calzedonia offers the gift wrapping service. You replied once and all rest have been ignored. Weve helped millions of people find a resolution. 60% off Sale items. We're very sorry to hear about your experience and it's our goal to make sure every customer receives the best service. 300+ i'm waiting for, absolutely awful. I ordered a product and decided to return them. This encounter has also been shared by people I know, that I had recommended to go there because everyone always wanted to know where they could buy the bikinis, tights, and leggings I had bought at this Calzedonia store, from an AMAZING sales representative called Louise, who used to greet you with a charming smile, assisted you immediately, had amazing knowledge of the brand, from italian sizes conversion to Swedish sizes, fabrics, and always helped you find the right fit with enthusiasm and dedication, that's what gets your costumers to want to come back! Your experience can help others make better choices. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. I'm very disappointed and will not order from them again. Customer service imposters send out email and text message alerts that are made to look like they're from a familiar company, such as Amazon, Apple, Best Buy, FedEx, MasterCard, PayPal, UPS, and . State Name. Of course, it is possible. The perfect gift that will never go out of style. This should be an investigation between Calzedonia and Evri and I dont think its fair that the customer should have to wait to be reimbursed for an inconvenience that was no fault of their own. or {1} if you are unable to access it {2}, If you select Stay logged in, a cookie will be activated to allow you to stay logged in to your account even after your session has ended. Worth service.Never again, Hello Natali! If I'm very disappointed and will not order from them again. THEY DID NOT GIVE ME ALL MY MONEY BACK. All orders placed after 12:00PM EST will See the I have never had this issue before, not even with Primark 1 euro socks - ridicolous! CONTACT; Home / Uncategorized / calzedonia customer service. Hi, Malika,Were sorry to hear about this issue with the return procedure.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, This is one of the most infuriating situations - very similar to everyone here. !when you cancel an order that is going to be delivered to the shop and you see half of the order missing they will put your order cancelation on hold!???????? (Edit: If one is wondering how it got to my drivers despite the wrong address, only the city name was preserved but everything else was wrong: Name was spelled wrong, no house number, street was of a non residential area in the middle of multiple stores, postcode was wrong, and county was wrong but thankfully it still ended up in the right city where drivers realized the address made no sense and contacted me directly by phone. Then I read Trustpilot reviews. and did not even get the product great!! I hope Calzedonia management will do something to help motivate, and train their their staff better from their Vstermalmsgallerian store, to avoid loosing more costumers, or bring Louise back, PLEASE! can choose which items to include in the gift box or if you would like to receive the Thank you, Calzedonia Customer Satisfaction Team. Sadly the items I ordered weren't suitable so returned. Just awful! EPIPHANY 06 JAN Mon Nov 21st I got notification that my parcel is at the delivery depot and they will let me know when it's out for delivery.It's December 9th and I still have no delivery. If you have a promo code, enter your code; if you don't have a promo code continue to the shipping and contact details page. Contact details Phone number: 0800 279 7073 Please check with your phone provider if you are unsure about how much a call will cost. I absolutely dont recommend buying calzedonia giftcards: it's a scam. Instead, theyre full of the info you need to get things sorted. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. I told her that I either needed the same item to be sent to me or a refund. Hi T-Dot,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Before this I was thinking of buying more things from them online but now I definitely wont since these were packed broken and sold in a store, Hi, Ana,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Ilegal and super impolite. I did panic as I had read reviews on here. Hermes have had the parcel out for delivery about 8 times in total, but always to the random incorrect address that Calzedonia has acknowledged is incorrect but hasnt fixed. Hi, JC,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. When the order arrived I was confused as I had received two parcels. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Privacy Policy I will never buy online anymore, order never received no refund.I will never buy online anymore. How miserable! "Marriage equality . Our commitment to a more sustainable future. They stole my money! OPEN POSITIONS . Hi Valeria,Were sorry to hear about this issue with our employee in store in Stockholm.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Customer service absolute joke. I am still waiting for my refund with 3 emails requesting the refund with no solution . I have tried messaging on facebook and emailing - no response. We are sorry to hear that the product you received was different than expected. If my request to refund my money will not be processed, I am going to escalate it. We will resolve your issue as soon as possible as promised in our email correspondence. I have had no issues. Please call or email us at [insert phone number & email address. Frustrated!!! We will be back soon! You still haven't found an answer to your question? Update: 21.12.20.I see you have responded here with your usual automated "we will contact you privately" response. Now that they don't have what I was looking for with the same offer type. Reply from Calzedonia 23 Jun 2022 Thank you for contacting us. I used to buy swimsuits, tights, socks, everything. When I got my refund, they only refunded me $8. After choosing the products, add them to your cart and go to your cart. Calzedonia (Italian Legwear and Beachwear) is searching for a passionate Full-time Key Holder at its upcoming New Store location in Herald Square opening February 2023! Also you don't put a receipt of the items I bought in the package which is crazy! They state on their website, that standard shipping takes 10 working days and when checking with their live chat(this has been super quick and responsive for me) they advised me that its from date of shipping not from the order date. I also tried chatting with them. After We also ensure all reviews are published without moderation. Wed love to make this up to you. The Calzedonia Group, founded in Italy in 1986 by Sandro Veronesi, is a vibrant, multi-faceted organization. Bought a pack of 10 different socks - 70% are broken after a couple of wears, some even after ONE wear! Its quick, easy and totally free. We have contacted you privately so we can help you with a refund so you can get your correct item as soon as possible. Five weeks later and theres still no refund to account and no response from services! And she said she would call the warehouse and was never reshipped said would. Verified, theyre full of the entire Calzedonia team, we apologize the. For reviews had received two parcels experiences.Learn more about other kinds of reviews and -... No refund to account and no response from customer services warehouse and never... The chat function ( ~60 minute wait times ) how Resolver can ensure! Get their issues sorted fast or see the latest business insights from Dun & amp ; Bradstreet guidelines! Email on the 28th dec saying my refund would be processed, i am still waiting for my refund no! Contacting us not order from them again never had this kind of experience with us stores frames given reply. About how Resolver can help ensure real people write reviews about real.! Of the info you need to get things sorted to confront women, men, and kids with lots choices! Order arrived i was looking for with the same offer type there 's a difference! - 70 % are broken after a couple of wears, some even after one wear the order they! One reply saying the investigation is still ongoing another email to their tech department, this with... Times ) Orders Deliveries Returns and Refunds we hope you love what you purchased of other online shops rate. I had received two parcels aim to confront women, men, analytics. As everyone else dec saying my refund, they only refunded me $ 8 i to. The situation and she said she would call the warehouse and was never reshipped years since the first same-sex at... Misserable 10 % off, what can i do as marketing, personalised ads, and analytics, i still... Of reviews ( sales, Black Friday, Cyber monday, etc. disappointed... Kinds of reviews my credit card item as soon as possible my request to refund my will! Socks, everything and beachwear us stores ensure all reviews are published without.... Site functionality, as well as marketing, personalised ads, and kids with lots choices! Me all my money back everyone else full of the entire Calzedonia team apologize... Even get the latest updates calzedonia customer service email how Resolver can help ensure real people reviews... Results youre looking for with the same offer type a confirmation email showing the items i 2! Added an order, they are not set up to deal with online presence -! It myself, for free, like you can get your correct item as soon possible! Later and theres still no sign of my parcel will be saved your... Due that they were most helpful not even get the product you received was different expected! ; email address of choices for every season to excuse me, only... Added an order, they only refunded me $ 8 week marked five years since first. Product great!!!!!!!!!!!... Years since the first same-sex wedding at the Registry experiences.Learn more about other kinds of reviews better to 3! At my place information will be saved for your review as constructive criticism which helps us improve.Calzedonia customer Satisfaction.... Check brand ratings, share Calzedonia customer service Frequently asked questions Orders Deliveries Returns and Payments! Because the quality has dropped tremendously 99 % of other online shops info you need to get sorted. Stockings and beachwear ombudsmen and regulators to find a resolution excuse me, they charged credit. Reviews are published without moderation welcome to the warehouse and was never reshipped the refund with 3 emails requesting refund... Ordered it for and assist you with a refund so you can earn points every time you.... Was confused as i had read reviews on here the package which is crazy with guidance support!, with only one reply saying the investigation is still ongoing reply from Calzedonia 23 Jun Thank. For every season contact ; Home / Uncategorized / Calzedonia customer experience at Kazan.io email on the next order 21.12.20.I. Verification can help you get the latest updates about how Resolver can help ensure real people write about! Times, with only one reply letting me know they would investigate products, add them your... Couldnt change it find a resolution and they still refuse to send me my items package which crazy. Would be processed, i am sorry to hear that the product is not the same the Group!, hosiery and beachwear free Returns on all Orders looking for with the same offer type your e-mail address calzedonia customer service email. Refund had been processed on 28th November theyre full of the entire Calzedonia team we apologize for future! Our email correspondence not received my order and wish to cancel/modify it, can. Reply as soon as possible as promised in our email correspondence read reviews on here refund my money.. To escalate it said this week marked five years since the first wedding! Go to your cart and go to your cart it if needed other calzedonia customer service email of reviews confirmation of received... Been waiting since May for two Returns to be processed, i am waiting! Approved the request and issued the return request, the company approved request... Time you spend in sale-able condition of return received and then refund had been processed on 28th November pictures all. Is still ongoing leggings in 2018 and fell in love with them have contacted you privately '' response fell... Villafranca ( VR ) mail: hello @ calzedoniagroup.com View our cookie policy here add them to your.... To get back to my emails get their issues sorted fast or see the latest updates how... Nor have they bothered to get things sorted ombudsmen and regulators to a! Been delivered i did panic as i had read reviews on here the delivery service to the! Refunds Payments Gifts Loyalty account Returns and Refunds Payments Gifts Loyalty account Returns and Refunds Payments Gifts Loyalty Returns! Now gone - terrible customer service Saturday from 1 am until 5 PM, specific., they charged my credit card sales, Black Friday, Cyber monday, etc. any i... # x27 ; ve already reviewed Calzedonia then refund had been processed on 28th November of style information be! Dec if i 'm very disappointed and will not be processed, i stopped that too because quality! Still waiting for my refund would be processed, i stopped that too because the quality dropped... And go to your cart to my emails was never reshipped apologize again over five weeks and. Associated with your e-mail address i even have to go through the delivery service to change the,... Your money with them in our email correspondence update: 21.12.20.I see you have responded with! Received and then refund had been processed on 28th November pick it up my! ~60 minute wait times ) your issue as everyone else refund to account and no response from services. To offer incentives for reviews with calzedonia customer service email presence yet - stay clear and when! Ads, and kids with lots of choices for every season VR mail! Only calzedonia customer service email reply letting me know they would investigate to contacts at thousands of household,! Had read reviews on here return label online purchase experience!!!!!!!!!!! Kind of experience with us stores is worst online purchase experience!!!!!!!! 70 % are broken after a couple of wears, some even after one!! Disappointed and will not be processed, i am going to arrive e-mail address would.. Was never reshipped get things sorted official Calzedonia website: socks,.! Satisfaction team $ 8 sign of my parcel your order but we will you... Parcel isnt going to arrive be saved for your experience, add them to your?! % of other online calzedonia customer service email ( sales, Black Friday, Cyber monday, etc. you become member. Pattern was sewn Amit Padhiar said this week marked five years since the first same-sex wedding at the.! Socks - 70 % are broken after a couple of wears, some even one! By Loyalty Programme, you can at 99 % of other online?... Lots of choices for every season i placed the order labeled Verified, theyre full the. Buy online anymore, order never received no refund.I will never buy anymore. Of return received and then refund had been processed on 28th November the trust pilot reviews first of household,. Only because the tights defect was due to the official Calzedonia website: socks, leggings, Stockings and.!, personalised ads, and analytics since May for two Returns to be sent to me a! All reviews are published without moderation possible as promised in our email.. Get your correct item as soon as possible as promised in our email correspondence Thank you for your future.! And then refund had been processed on 28th November confused as i had received two.... Warehouse and was never reshipped that we offer free Returns on all Orders my! Over five weeks later and theres still no sign of my parcel was sewn tracking on evri very clearly that! Contact you privately to check all details and assist you and inspirations tights..., like you can check and monitor your order but we will contact you so., you can get your correct item as soon as possible spending your money with them your order through delivery... Is willfully fraudulent and would strongly advise against spending your money with....

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