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Go to the Presidente, its much nicer. Begin and end your day with tantalizing international cuisine and panoramic ocean views at Sabor Casual Kitchen. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Everything was perfect, had an amazing stay. One person I particular Alfonso, we had him at breakfasts and lunches , he can teach others what it means to be amazing human being, big smile polite beyond polite and very professional at every second. Staff at restaurants excellent. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tambin hice un servicio a la habitacin pero se me hizo absurdo que me cobraran un 10% por ese servicio, solo hice room service una vez y de ah a fui a comer al restaurante. The turn down service was a nice touch and we looked forward to the towel animals they would make every couple of days. The staff speaks multiple languages, including English and Spanish. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. It is a shame that in such an amazing destination a renowned hotel chain as Westin builds a fantastic hotel and then leaves its operation to a tiny bunch of nice but untrained people. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. Perfect option for a special moment, romantic escapades. The only suggestion was to change in the public bathroom.After check in, when we called for service, the front desk may or may not answer the phone - most likely not. (Don't forget to tip) *Gaviotas location was UNBELIEVABLE! They have an Italian menu too. Just dont expect the same Westin front desk service as in the US. It is also situated 4.8 km from Plaza Central. But in any case, its really the managers fault to run the hotel in such a bad way. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. Choose from a variety of fresh deli items, produce, meats and everyday staples, as well as a selection of wine, adult beverages and more. Daily Housekeeping. Join our community to receive the latest deals, exclusive discounts & travel inspiration! If your plans change, you can cancel free of charge until free cancellation expires. We explored up and down the coastline and saw the most amazing things. Review tags are currently only available for English language reviews. The check-in and check-out were so easy. The hotel offers fitness and fitness centre along with a spa centre, a plunge pool and a wellness area so you can both relax and engage in sports. Javier E, Gerente at The Westin Cozumel, responded to this review. Waiting for hours on the terrasse and without any apology from the front desk person. I called the Platinum Elite support line and they found it. We loved our stay and can't wait to be back. contemporary seafood and fresh fish. Location was within 15 min walking distance to playa san juan. At 10 am we wanted some chips and guacamole, but room service would be over an hour wait! You can be in a cab in a minute, many cabs wait in the front of the property. Also, just be prepared. My room type reserved wasnt honored. ft. 32% cylinder ~ $15 / cylinder, SSI or PADI scuba certifications ~ Price varies, Playa del Carmen Bull Shark dive ~ $120 per diver, Offshore Fishing half or full day ~ $550 and up, Contact Us Today to Begin Your Reservation Process, Professional Association of Diving Instructors, World Recreational Scuba Training Council, National Association of Underwater Instructors. This 4.5-star resort is 3.6 mi (5.7 km) from San Miguel Church and 3.8 mi (6.1 km) from Isla de Pasion. Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. Lunches and dinner ala cart and beautifully presented and served. There are no extra beds provided in a room. I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. If we had to pick a favorite it would be Angel, but they are all so sweet! from your phone you can see restaurant wait times, order room service, schedule spa, and request maid service/items to your room. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. Checkin:4p.m. | $5 cab to town. Aparcamiento gratuito. We greatly enjoyed staying at westin cozumel. The Westin Cozumel Hotel boasts with its an outdoor swimming pool, a sunbathing terrace and a wellness centre. Were checking available properties nearby. Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. What are some restaurants close to The Westin Cozumel? This trail is paved and runs the length of the north section of Cozumel. Hotel Reservation Network | 2023 How did you book it? For the price, the Westin Cozumel was an excellent value. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Room Service Menus WEEKEND BREAKFAST MENU Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. If your plans change, you can cancel free of charge until free cancellation expires. Everyone else was not as attentive as him, the front desk staff was low and sometimes rude, our room was not cleaned during our stay and front desk could not care less.The reasons why I would go back is because of location, view, as the hotel is a full ocean front and Ian De la Rosa. Two restaurants available, both with outdoor dining options, cook up an eclectic mix of local Mayan favorites and Caribbean specialties. Probably the best we have had in Mexico- kudos to the chefs! Very clean property. Overlooking the cobalt-blue waters of the Pacific Ocean, The Westin Maui Resort & Spa on legendary Kaanapali Beach is the perfect island resort for an inspiring Hawaiian vacation. 14. On the other side, you can see the beautiful forest. It was the saddest lounge ever (see photos), and it was gross, no one ever took the plates out so by 9:30am the place looks like mess. Thanks for all the help. It's buffet style and they also have an omelette bar. Enjoyed every minute of being there, recommend Check-in was early, the service was friendly. The ocean is abundant with corals and marine life. I cant even name the specific staff because there are so many from Fernando at the bell station to ALL the waiters and waitresses (Margarita, Alfonso and soooo many more). I just booked the all inclusive option here. It is less than 10 min taxi to the town area. Service fee $12 per room / night. Thats how they call it, but you will have a much better breakfast at a residence inn. We were surprised on how good the menu was and how much you could pick from on the menu. They had 2 regular chairs and 2 lounge chairs on the porch and it was fabulous. *Mayan show every Friday at 7:30pm. Estos son algunos de los mejores complejos tursticos con balneario en Pennsula de Yucatn: Mi Amor Colibri Boutique Hotel - Puntuacin de los viajeros: 5.0/5. Call 1-844-781-8988 today. Overall the property is compact in size. Le Laguna Suites dispose d'une conciergerie et d'un service de chambre, pour rendre votre sjour plus agrable. It took us 15 minutes to drive to this terrific accommodation from the airport. There were people cleaning the floors every time we walked through. It is large with a nice big baja shelf area, and an enormous regular swimming area. Great location. Other hotel guests were wishing for a more authentic Mexican music choice as well. . The breakfast was superb, there are more choices than you could ever eat. This was a few months after they opened so maybe they have figured it out by now. Cozumel | The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico | Phone: +52 987 872 9200 Privileged location overlooking the Caribbean Sea, the all-new hotel which is located in the north of the paradise island of Cozumel offers you a superior stay. After dive two well drop you at The Westin. Open for Grand Park Royal Cozumel. I look forward to host you in another super vacations at The Westin Cozumel. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We can't wait to return. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. Our room was beautiful and cleaned daily by the most wonderful guy housekeeper, I wish I had gotten his name. Free Wifi. During times of uncertainty, we recommend booking an option with free cancellation. It's our place to stay when in Cozumel! It is not a very deep pool . See more questions & answers about this hotel from the Tripadvisor community. Dial Service Express. Our room had a great bed and an astonishing view. Enjoy the Westin Heavenly Bed at home for a restful sleep every night. The only negative was they played loud music. We saw different marine life each time we snorkeled, from starfish to parrotfish. . Thank you for staying with us and I hope you will give us another opportunity to serve you.Sincerely,Javier Estvez General Manager. My favorite property in Cozumel. Photos & Overview Room Rates Amenities Map & Location Guest Reviews Free parking from $290 per night See Rooms & Rates Rooms Adults Kids Age Check Room Rates Click here for Group Reservations (9+ Rooms) This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. We enjoyed it. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. The staff was lovely. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. More Cuzamil Mediterranean The Deluxe is available in one or two-bed options. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. Large portions of the path provide quite the rewarding view. Let your cares and worries disappear while lounging at our resort-style pool, surrounded by palm trees and sun loungers. Absent as the thick jungles and lush vegetation which accompany the long walks from guest room to diving or beach. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. You can drink the water they serve at the hotel restaurants- that water and ice is purified. I witnessed several people with water shoes stepping all over the coral in the water. Free parking. they even remembered us from the . Three levels are offered Junior Suite (882 square feet), Suite (1130 square feet), and Master Suite (1313 square feet). Some of the rooms at The Westin Cozumel Hotel are equipped with satellite TV and climate control. The Westin Cozumel Carretera Costera Norte Km. Particularly good location, modern decor. Angel, Ananias, Jorge, Marco, Erbe, and Alejandra were all wonderful to name a few. I overall liked it and they upgraded my room and we had bought a last minute deal so the AI part was $25 each, a total steal. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. The Grand Park Royal Cozumel is a great spot for adventure seekers, with a range of diving, snorkeling and swimming activities on offer. The rate for the time period I am going was 145.00 per night. I will be back. Please enter alternative dates. Breakfast If you continue to use this site, we will assume that you are happy with it. . Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. I am business owner and when I see management and potential I do what I can to benefit from it. English, Spanish, French, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 987-8729200, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 32.83 kg per room night, Water Footprint: 1130.77 liters per room night, Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Classic Balcony 1 King, Larger Guest room, 1 King, Ocean view, Balcony, Classic Balcony 2 Queen, Larger Guest room, 2 Queen(s), Ocean view, Balcony, Deluxe 1 King, Junior Suite, 1 King, Ocean view, Low floor, Whirlpool, Deluxe 2 Queen Beds, Junior Suite, 2 Queen(s), Ocean view, Low floor, Whirlpool, Junior Suite, 1 Bedroom Junior Suite, 1 King, Ocean view, Top floor, Cabana 1, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Cabana 2, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Suite, 1 Bedroom Larger Suite, 1 King, Ocean view, Top floor. The Westin Cozumel: Great place to stay - See 726 traveller reviews, 1,286 candid photos, and great deals for Cozumel, Mexico, at Tripadvisor. Variety of good food. I'm still confused by the two Lobster houses next to each other not sure if it's still that way, I haven't been back to (ta && ta.queueForLoad ? If we can make your diving any easier, safer, and enjoyable, please tell us how! *Wait staff- The men and women employed here are delightful. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101318703', '');}, 'log_autolink_impression');Cozumel for 9 years now. The days we were there there was a small current heading north, but we had no issues with that. We stayed at The Westin Hotel in Cozumel. The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. We thank you for taking the time to post your comments after your experience at The Westin Cozumel.It is very satisfying to read that all went well and that our hotel and staff lived up to your expectations, especially Chef Alan. Carretera Costera Norte Km 4.8, Cozumel, Mexico. The Westin Cozumel offers a number of room options. This room also is standard with a single King bed. We snorkeled off the beach, are at the snack bar and enjoyed refreshing cocktails presented to us poolside by Juan E.! They did not even have milk for the breakfast until several of us complained. PROS: *Hotel- very nice. He came from (ta && ta.queueForLoad ? If you dont book a flexible rate, you may not be entitled to a refund. If not, ask for him. The, Flat screen television with satellite programming, Break, Lunch, Snacks, and Dinner (fees apply if on ala carte plan), Alcoholic and non-alcoholic drinks (fees apply if on the ala carte plan). Wheelchair-accessible parking and van parking available Food and drink Buffet breakfast available for a fee daily: USD 20 per person 2 restaurants 2 bars/lounges and 1 poolside bar 24-hour room service Restaurants on site Cuzamil Las Gaviotas Snack El Cielo Things to do 24-hour fitness center Full-service spa Outdoor pool Playground Sauna View Hotel . There, we had amazing service, good food and an excellent lounge with home made pasties and cakes, delicious appetizers in the evening, espresso, water, juice, cereals, etc. Claim your listing for free to respond to reviews, update your profile and much more. Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. This hotel is still working a few things out but it seems like most of the early problems are being eliminated. We all enjoyed the evening restaurant Mayan menu. Dining This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. 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